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Prolaborate

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    What will the password be reset to for inbuilt user management?

    Will it impact the admin default accounts?

    Prolaborate V5 is SP initiated or IDP initiated?

    Why Prolaborate support SP Initiated flow?

    Can the same SAML SSO Account be used for Prolaborate and EA?

    Why are user entries duplicated in User Management?

    What group values can be used to configure group restrictions in Prolaborate SAML configurations?

    Can Prolaborate integrate with any SAML 2.0 compatible Identity Providers (IDPs)?

    Why do I receive an “Invalid credentials” error when trying to log in to Prolaborate using my Active Directory (AD) account?

    No Access to the Diagram (Bad Request)

    How long will the user session remain active?

    Installation

    What are the prerequisites for the upgrade to the latest version?

    Can the new version be installed without removing the older version?

    What is the downtime needed for the upgrade?

    What is the difference between the new version when compared with the earlier versions of Prolaborate?

    What are the eligibility requirements to upgrade to Prolaborate 5?

    Is there a requirement of IIS for Prolaborate V5?

    What minimum permissions are required for a user in the Enterprise Architect (EA) model when adding a new repository in Prolaborate?

    Is it possible to set up a hybrid environment where the database (DBMS) is hosted on Azure PaaS and the application node is on an on-premises network?

    Is it possible to roll back to the previous version of Prolaborate and PCS if necessary?

    Will the current license need to be updated and/or is there a requirement to purchase an update for this version?

    Is an activation key needed for Prolaborate 5?

    What is Prolaborate Service Manager?

    Is PCS upgrade necessary for Prolaborate 5 Upgrade?

    Unable to active Pro Cloud Server license

    Unable to add database in PCS using the Active Directory User Credentials

    Does Prolaborate show the existing information, if the EA database is migrated from one database type to another database type?

    Unable to restore a database in Prolaborate Management

    Unable to migrate database information in Prolaborate Management

    Getting 400 Bad Request Error

    Connection Unsuccessful – MySQL database

    Connection Unsuccessful – Microsoft SQL database

    Connection Unsuccessful – After choosing the Skip this Step option

    Trouble Shoot: PCS Connection Failed

    Trouble Shoot: Authentication Failed

    Trouble Shoot: Unsupported EA database schema

    Trouble Shoot: Unsupported Database server

    Simplify

    Difference between Super Admin vs Administrator Group

    Administrator Group vs Default Group

    Unable to edit Attributes and Operations of an element in Prolaborate

    Can welcome email be disabled?

    Sharing & Collaboration

    Can a link that is shared with a customer kept private, so that the customer can’t share it publicly anywhere?

    How should you configure the webserver to prevent Clickjacking attacks and ensure Content Security Policy (CSP) compatibility?

    Unable to access certain parts of a shared dashboard without login credentials?

    Why can’t I see more than 10 artifacts when using the hashtag functionality in discussions within Prolaborate?

    Why can’t I tag a user in the discussion of a dashboard?

    Integration

    Does Prolaborate V5 Support DevOps Integrations?

    Cannot be able to attempt Login V5 and access other pages using Iframe URL

    Can SharePoint be embedded within Prolaborate

    Can Jira items be added to a diagram in Prolaborate using Integration properties? 

    Unable to add Jira project in Prolaborate 

    Unable to open diagrams in Enterprise Architect from Prolaborate using Diagram Editor

    Error Logs

    How to find and share Prolaborate and PCS the Error Logs?

    How to find and share the SAML Error Logs?

    How to Share EA Adds-in Error log files?

    How to find and share the Confluence Error Logs?

    Prolaborate and EA on Cloud

    Compliance

    Compliance programs

    SLA

    Security Measures

    Site-to-site VPN

    Web Application Firewall

    How load balancers provide security?

    AWS Foundational Security Best Practices

    CIS AWS Foundations Benchmark

    Security Audit Report of Prolaborate

    How to access the EA Model database tools like MySQL Workbench or MS SQL Management Studio?

    Upgrade

    Dashboards and its widgets are not properly displayed

    Previously shared URLs not working

    Repository not accessible post upgrade

    Confluence Integration is not working post-upgrade

    Collation error after entering the database details during upgrade

    Single Sign On

    Since Prolaborate is not IDP initiated, can we disable the Prolaborate icon’s visibility in Okta?

    Is it necessary to upload the Signature Certificate in Okta for Prolaborate’s SSO configuration?

    Once we have Azure AD SSO configured can we have a redirect so that no one ever gets this login page?

    How to Configure SAML Group with Prolaborate?

    Troubleshooting: User logging in with SSO credentials redirected back to Portal Login Page

    Troubleshooting: “Permission Denied” error when logging in with SSO

    Confluence Integration

    How to evaluate Confluence Integration?

    Issues with Prolaborate Macro in Confluence

    Browser support

    Is the macro compatible with Confluence Server or Cloud or Both?

    How many Confluence users can use the Prolaborate macro?

    What is the price of the Integrations add-on?

    Which option is the best to get started with?

    How many Prolaborate licenses are consumed when users access Prolaborate via Confluence?

    Not able to connect to Prolaborate

    Connection Unsuccessful

    Relevance of User Id

    Upgrade license

    Settings disabled in Manage Repositories

    Select default Repository

    Unable to access an EA Repository in Confluence Macro

    No results in Confluence macro

    Unauthorized Request or Authentication Failed

    Unable to connect to Prolaborate

    Unable to Retrieve Information!

    Repository is Inactive

    Access Restricted

    Invalid Configuration

    Repositories are missing the drop-down list

    Repositories are missing in the Manage Repositories

    Composite Diagrams

    Viewing package contents within Confluence

    Diagrams are not displayed when exporting Confluence pages as PDF

    How to publish information in Atlassian Confluence without using Prolaborate Macro?

    Unable to Migrate Confluence Space

    Dashboards

    Can the columns displayed in the report be customized?

    How can I control the column order in a Prolaborate dashboard when using an SQL query?

    Will importing a dashboard with Resources into another environment override previously configured user groups?

    Unable to view information in dashboard for widgets configured using query.

    Why the card widget result preview shows more decimal numbers than the finaloutput in the Prolaborate cards widget?

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