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No. EA licenses are not included and should be purchased separately.
You can share the EA licenses with us and we can get them configured in the Floating License Server on cloud. You can get a key by connecting to the license server using the details shared by us. Learn how to connect to license server here.
You can do a project transfer using native XML option (Learn more here) or avail migration services from us.
You can send the eap or eapx file of your EA project to us through any secure medium of your choice and we can get it migrated it to your cloud repositories.
It will not take more than 1 business day to setup new EA repositories.
Normally, nightly backups are taken and stored for a period of 2 weeks. If you want us to restore a specific day's backup, you can email us and we will get it restored.
If you have any specific requirements, feel free to get in touch with us.
By default, EA on Cloud service does not include any paid version of Pro Cloud Server but you can avail Token, Team, or Enterprise editions if needed.
By default, MySQL database servers are used to host your EA repositories. This can be changed as per your requirements
Upgrades are done as and when required. For example, Pro Cloud Server will be upgraded when a new version is released.
Upgrades are usually done out of business hours or on weekends with minimal downtime to not impact the usage of customers.
You can only query the EA models using Enterprise Architect. Direct access to EA databases is not permitted.
We can share the EA models as eapx file or SQL dumps as per your requirements.