Upgrade Instructions from V3.7 to latest
Introduction
In this guide, we will look at the steps involved in upgrading your current installation of Prolaborate version 3.7 to the latest version.
Prerequisites
For a smooth installation, it is recommended that you upgrade your current Prolaborate installation to version V3.7. If you haven’t already. Refer to the steps mentioned in this guide to upgrade your Prolaborate version from V3.2 to V3.7.
Before upgrading, kindly check the supported Enterprise Architect database types and Pro Cloud Server version.
The upgrade to the latest version should be in the following steps
- If the current version of Prolaborate is V3.7, it is not advisable to directly upgrade to the latest version. Prolaborate should be upgraded to V5.3 using the instructions below as a first step.
- After the successful upgrade to 5.3, Prolaborate can be updated to the latest version. Click here to know more.
Decision Gate
Check the following points and decide whether you are ready to go ahead with the upgrade.
- EA Database
Click here to know about the supported Enterprise Architect Databases. - Password Update
The password algorithm has been upgraded for enhanced security. If you are using Prolaborate’s built-in User Management capabilities (and it is not integrated with AD or SAML SSO), the password will be reset for all users. You should only proceed with the latest version if you can handle the impact. - Integration
A quick update will be needed after the migration if you are using Prolaborate’s SAML integration. Proceed with the latest version if the SSO team understands the change and is available. - Release notes
Please review the complete release notes to confirm that all the features you use right now are already in the latest version. Here is the link to a summary of the release. - Upgrade Prolaborate to V3.7
If you haven’t already, it is recommended that you upgrade your current Prolaborate installation to version 3.7 for a smooth installation. - Upgrade Pro Cloud Server
If you haven’t already done so, upgrade the Pro Cloud Server to version 6.0. Click here to download the installer.
Upgrade Plan
Once you decide to proceed with the latest version, you must plan for it. This section will help you with that.
Schedule Upgrade
Check out the details of this planning section and finalize the upgrade date.
Communicate
Inform the business stakeholders about the Prolaborate latest upgrade version and the changes in advance.
You can inform them about the date and time of the upgrade and the new features.
Installation Plan
The plan should consider the following activities as a minimum:
- Backup – A backup of the Prolaborate Application Server and the Prolaborate database. This will be needed if the validation fails.
- Installation – Review the Installation steps thoroughly so there are no surprises on the installation day.
- Post Installation Steps
- Enabling HTTPS in Prolaborate requires an IT team. See the Post Installation section below for more details.
- The SSO team will be needed to complete the configuration of Prolaborate with SAML SSO.
- The architecture team would have to reset the Passwords and inform the users.
- Validation – Once Prolaborate’s latest version is installed and configured, it should be validated to ensure success. Create a simple checklist of features that you use most frequently. You can quickly check them out and validate the new version.
- Success – Once the installation is validated as successful, stakeholders need to be notified again.
- Failure – If validation is not successful, installation should be reverted. Create the required steps to do so.
Stakeholder Summary
Activity | Stakeholders |
Communications | Architecture team |
Backups | IT team |
Prolaborate Upgrade | IT team |
Post Installation – User Update | Architecture Team |
Post Installation – SSO Update | SSo Team |
Post Installation – SSL update and other steps | IT Team |
Validation | Architecture Team |
Rollback | IT team |
Installation
Follow these steps on the day of the upgrade.
Note:
- Stop all the existing Prolaborate Services in Task Manager before initiating the upgrade process.
Prerequisites
Ensure the previous prerequisites are met and the Prolaborate installation file is downloaded.
Run the Installer
Download the Prolaborate Installer file. Once the file is downloaded, extract its contents into a folder. Run Setup.exe as an administrator.
Click on Next.

Accept EULA
Check the box to accept the terms and click Next.

Select Installation Path
Select a file path to install Prolaborate.
Note:
- Please use an alternate folder path rather than the one used for version 3 to avoid data conflicts. This also helps with rollback if needed.

Select Database Server
Choose the Database server (MySQL or MSSQL) in which the Prolaborate database is hosted, and then choose Run Schema.

Provide Database Details
Fill in the Prolaborate database details in the given fields.

A version compatibility check is applied during the upgrade. If the previous version of Prolaborate is less than v3.5.0, the application throws a warning during the upgrade and halts the upgrade process.

Prolaborate Database Backup
Ensure the database is taken as a backup. Enable the checkbox and click Next to continue the installation process.

Configure Prolaborate
Enter the Prolaborate server details in the given fields
Field | Description |
---|---|
Host | Enter Domain Name or IP Address. (E.g., localhost) |
Port Number | Enter a Port Number that is not used. The port should be opened in the Firewall. |
Email ID of an Admin | Enter an Email ID. This user will be made the Super Admin of Prolaborate. |

Configure Push Notification
Enter the details in the given fields to configure Push Notification in Prolaborate.
Field | Description |
---|---|
IP Address / Host Name | The Domain Name or IP Address entered in the previous step is displayed automatically. |
Port Number | Enter a Port Number that is not used. The port should be opened through the firewall. The default port number is 8080. |

Install Prolaborate
Review the information in the previous steps and click Install to begin the installation process.
Note:
- Write down the credentials or take a screenshot of this page for future reference.

Click Finish once the installation is completed successfully.

Run Data Migrator
Data Migrator helps migrate data from V3 to the latest version. It can also transfer existing configurations, such as dashboards, chart widgets, report widgets, discussions, reviews, users, modeling languages, etc.
To initiate the migration process, go to the Prolaborate installation folder (C:\Program Files\Prolaborate\ProlaborateDataMigration). Right-click on “DataMigrator.exe” and choose ‘Run as Administrator’.

Data Migrator initiates the command prompt window to show the migrated file name and status. After the migration is completed, press any key to close the window.

Note:
- From Prolaborate V5.2.0 onwards, Data Migrator is executed automatically at the end of the upgrade process.
Post Installation Steps
Refer to the information mentioned in this link for post-installation steps.