How to Update SSL Certificate and Server.pem File?

Introduction 

To enhance domain security by switching from HTTP to HTTPS, an active SSL certificate and an updated server.pem file is required. These components ensure security by encrypting the connection between the server and users, protecting sensitive information from unauthorized access. 

This guide provides step-by-step instructions for updating the SSL certificate and server.pem file. The SSL certificate requires renewal and updating every 12 months across several locations. 

1. Microsoft Management Console (MMC) 

2. Prolaborate Management Console,  

3. SAML Single Sign-On (if SAML SSO is enabled).  

Additionally, the server.pem file must be updated in the Pro Cloud Server installation folder. If the Server.pem file is not available, you can create it by converting the PFX certificate to a Server.pem file using OpenSSL. Click here to know more. 

Note: 

• Prolaborate Application Server refers to the server where the Prolaborate application is installed. Which have access to the prolaborate management 

• Pro Cloud Server (PCS) refers to the server where the Pro Cloud Server application is installed. 

Prerequisites 

• Admin access to the server where Prolaborate and PCS are installed. 

• The new PFX certificate for the domain along with the PFX password. 

Prolaborate Application Server 

Update the PFX Certificate in Microsoft Management Console (MMC) 

Open the Prolaborate application server to import the PFX certificate, it must be added to both the Personal and Trusted Root Certification Authorities certificate stores. Follow the steps below to complete the import. 

Step 1: Double-click the new PFX certificate file to open it, which will launch the Certificate Import Wizard. Select Local Machine as the location.

Step 2: On the prompt, click Yes to allow changes on your device, then click Next. 

Step 3: Enter the password for the SSL certificate. 

Step 4: On the Certificate Store page, select the Place all certificates in the following store. Click Browse, choose Personal, and then click OK. 

Step 5: Click Next and then Finish to complete the import. 

Step 6: The new SSL certificate is now imported into the Personal store. Click OK to confirm. 

Step 7: Follow steps 1-3 as above to open the PFX certificate to import it in the Trusted Root Certification Authorities store.  

Step 8: On the Certificate Store page, select the Place all certificates in the following store. Click Browse, choose Trusted Root Certification Authorities, and click OK. 

Step 9: Click Next and then Finish to complete the import. 

Step 10: The new SSL certificate is now imported into the Trusted Root Certification Authorities store. Click OK to confirm. 

Upload the PFX Certificate in Prolaborate 

In Prolaborate Management 

Step 1: Run the Prolaborate Management.exe as Administrator from the installed path (C:\Program Files\Prolaborate\ProlaborateManagement) 

Step 2: Click on the Manage Configuration, update the new PFX certificate and enter the password, then save the changes. 

Step 3: Navigate to the Push Notification, update the new PFX certificate and enter the password, then save the changes. 

Step 4: Restart all the Prolaborate Services. 

In SAML SSO Configuration 

The PFX certificate should also updated in Prolaborate for SAML Single Sign On to work if it is enabled. 

Login in to Prolaborate as an administator and navigate to the SAML SSO configuration page. 

Upload the new PFX certificate and enter the password in the Service Provider (SP) configuration. Once updated, click Save to apply the changes.

Pro Cloud Server 

Update the Server.pem file in Pro cloud Server 

Open the Pro Cloud Server’s service folder by navigating to C:\Program Files\Sparx Systems\Pro Cloud Server\Service 

Delete the old Server.pem file, then paste the new Server.pem file into this location. After adding the file, restart the Pro Cloud Server service to apply the change.