Manage Prolaborate Services and Configuration
Manage the services of Prolaborate, and Pro Cloud Server and Configuration either within Prolaborate or using an independent Windows application.
Manage Prolaborate and PCS Services
This is an all-in-one app that lets you manage all the processes, services, and configuration related to the functioning of Prolaborate. There is no need to go to Task Manager or Services or Config files to check the details.
This app can be found at the location where Prolaborate is installed. For example: C:\Program Files (x86)\ProlaborateV4\ProlaborateManagement\Prolaborate Management.exe
These actions can be carried
out only when inside the Server where Prolaborate is installed.
User can do the following from this view:
- View the current status of Services. If all are running, everything is well and good.
- Start, stop, or restart a Service
- Check the status of Processes associated with a service by clicking on Manage Process. You can end a process by clicking on End Task.
- Click on Refresh to retrieve the current state of Services
The following section gives you the description of each of the services:
1. Manage Prolaborate Service
This service is the heart of Prolaborate. This should be up and running all the time.
1.1 How to Start the Prolaborate Services
To Start the service, Click the “Start” Button. If the Prolaborate Service is getting stopped.
1.2 How to Stop the Prolaborate Services
To Stop the service, Click the “Stop” Button. If admin wish to stop the Prolaborate Service.
1.3 How to Restart the Prolaborate Services
To restart the service, Click the “Restart” Button. If admin wish to restart the Prolaborate Service.
2. Manage Prolaborate Mailer Service
Any emails out of Prolaborate are controlled by this service. If you are getting emails from Prolaborate, this is what you need to look into.
2.1 How to Start the Prolaborate Mailer Services
To Start the mailer service, Click the “Start” Button. If the Prolaborate Service is getting stopped.
2.2 How to Stop the Prolaborate Mailer Services
To Stop the mailer service, Click the “Stop” Button. If admin wish to stop the Prolaborate Service.
2.3 How to Restart the Prolaborate Mailer Services
To restart the mailer service, Click the “Restart” Button. If admin wish to restart the Prolaborate Service.
3. Manage Prolaborate Automation Service
All the created reviews status works based on this Prolaborate Automation Service. So that users get the Update mail regards Review end date and start date.
3.1 How to Start the Prolaborate Automation Services
To Start the mailer service, Click the “Start” Button. If the Prolaborate Service is getting stopped.
3.2 How to Stop the Prolaborate Automation Services
To Stop the mailer service, Click the “Stop” Button. If admin wish to stop the Prolaborate Service.
3.3 How to Restart the Prolaborate Automation Services
To restart the mailer service, Click the “Restart” Button. If admin wish to restart the Prolaborate Service.
4. Manage Sparx Pro Cloud Server
Manage Prolaborate Configuration
Configurations such as protocols, database details given during the installation process are managed under Manage Configuration section.
Check Prolaborate Configuration
Application protocols and port are managed under WebApp tab. Details entered during installation are displayed automatically. Admin change the details as required.
For HTTPS connection,
| Field | Description |
|---|---|
| Host | Domain Name of the application |
| Port | Respective port number of the domain |
| Certificate | Upload the Domain SSL certificate |
| Password | Please enter the respective password for the SSL certificate |
For HTTP connection,
| Field | Description |
|---|---|
| Host | Domain Name of the application |
| Port | Respective port number of the domain |
| Use Https | Select the check box if the user wants to access the application in both HTTPS and HTTP protocol |
| Allow Application Access | Enabling this setting will allow users to access the Prolaborate from Specific enterprise applications and its domain. If disabled, this setting will allow users to access the prolaborate from all the domains |
Manage Application Settings
The details of Web application such as PCS request time, Session time out values can be managed directly from Prolaborate Management application from Prolaborate version 4.4.1
| Field | Description |
|---|---|
| Enable Audit API | Enabling this option will log all API calls made to the application. Note that this will impact the performance of the application |
| Idle Session Timeout | Specify the time in minutes that a connection can be idle before the connection is expired |
| PCS Request Timeout | Specify the time in seconds to prevent the PCS call request time out |
Manage Open ID Connect Configurations
Manage and configure the Prolaborate web app authentication and OIDC encryptions directly from Prolaborate Management by filling the required fields in OIDC Settings.
| Field | Description |
|---|---|
| Token Expiry | Specify the time in seconds that a token is needed to expire |
| Upload Signed Certificate (.pfx*) | Upload the signed certificate to allow the server to authenticate the session. The uploaded certificate is used to sign the authorization token and recommended for strong security |
| Certificate Password | Password to be used for the signing certificate |
| Upload Encryption Certificate(.pfx) | The certificate used for encrypting the authorization token is recommended for strong security |
| Encryption Password | Enter the Encryption certificate password |
Click Save and then restart the Prolaborate Services for the changes to be activated immediately.
Manage Database
Admin can manage the Prolaborate database configurations and validate the database connection details under Database tab.
Database details configured during installation process are displayed. Admin can change the details to map a new database with the Prolaborate application.
| Field | Description |
|---|---|
| Type | Database server type – MySQL or MSSQL |
| Host | Database server name |
| Name | Name of the Prolaborate database |
| UserId | Login name for the database |
| Password | Login password for the User ID entered |
If the details are changed, click on Test Connection to ensure the connection to the database is available. Once it is successful, save the details and then restart the Prolaborate Services for the changes to be activated immediately.
Manage Prolaborate Error Logs
Choose a location to store all the logs of Prolaborate in a centralized manner. Admin can choose the logging level to Error to capture the information for troubleshooting when an error occurs or Information to capture all the actions performed. By default, the logging level is set as Error on installation.
Save the changes if any and then restart the Prolaborate Services for the changes to be activated immediately.
Reset Password
This feature was introduced to make it easier to upgrade one of the earlier Prolaborate versions.
This was used to reset the password of all Prolaborate users and so, should NOT be used now.
| Field | Description |
|---|---|
| New Password | Enter the new password. |
| User ID | Enter the admin user id |
| Password | Enter the admin password |
| Prompt users to reset password on login | User’s get the password reset prompt while first login after admin resetting the password. |
