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How long will the user session remain active? 

By default, Prolaborate logs you out after 30 minutes of inactivity. However, if you select “Keep Me Signed In” when logging in, your session can remain active for up to one year. Without this option, the session will expire after 30 minutes of no activity. 

The session management is controlled by two key timeouts: 

• Idle Timeout: One year if “Keep Me Signed In” is checked, or 30 minutes if it is not. 

• Server Timeout: Prolaborate’s server automatically ends idle sessions after 8 minutes of inactivity. To prevent this, the browser sends a request every 3 minutes to keep your session active while you’re using the platform. 

These settings can be customized based on your organization’s requirements.
To learn how to customize this setting through Prolaborate management, click here.