Active Directory

Why do I receive an “Invalid credentials” error when trying to log in to Prolaborate using my Active Directory (AD) account? 

If you get an “Invalid credentials” error when logging into Prolaborate with your Active Directory (AD) account, try this: 

1. Username: Enter your AD User Logon Name in the Email/Username field. 
2. Password: Use your AD password. 

Double-check these details, and you should be able to log in successfully without error.