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Widgets

Unable to view the information in the dashboard for widgets configured using query

When creating a widget using a query, retrieving the result may exceed the configured time limit for executing a query in Prolaborate. This can cause errors in the Prolaborate log files, specifically noting “HttpClient. Timeout of 30 seconds elapsing.” To extend the query execution time and view the result, modify the “PCS Request Timeout” setting in Prolaborate Management using the following steps: 

  1. Navigate to Prolaborate Management. 
  1. Under “Manage Configuration” in the “WebApp” tab, locate the PCS Request Timeout field. 
  1. Adjust the timeout duration based on your query’s execution time. 
  1. Save your changes. 
  1. Restart all Prolaborate services to apply the new setting. 

This update ensures that your queries can run for the designated duration without triggering a timeout

Why the card widget result preview shows more decimal numbers than the final output in the Prolaborate cards widget?

The cards widget is designed to display numbers with two decimal places when the query is formatted correctly. However, during the preview, you may see more decimal places because of how raw data is processed. Once the query is executed, the final output will display numbers with the correct two decimal places.

Why am I seeing an “Added Widget Not Implemented” error on the dashboard after upgrading to Prolaborate V5? 

This error appears because certain widgets from Prolaborate Legacy Version (V3) are not supported in the latest version (V5.x). After the upgrade, previously used V3 widgets may no longer function or appear correctly on dashboards. 

Currently Unsupported V3 Widgets in V5: 

  • Discussion Summary 
  • Discussions 
  • Review Summary Chart 
  • Impact Analysis View 
  • Dashboard Collaboration 
  • Feeds – Quick Links 
  • General Feeds 
  • Matrix Chart 

Note:

  • These widgets may be reintroduced in future releases based on demand and roadmap planning. 
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