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Manage Prolaborate Services and Configuration

June 28, 2019

Manage the services of Prolaborate, and Pro Cloud Server and Configuration either within Prolaborate or using an independent Windows application.

Manage Services

This is an all-in-one app that lets you manage all the processes, services, and configuration related to the functioning of Prolaborate. There is no need to go to Task Manager or Services or Config files to check the details.

This app can be found at the location where Prolaborate is installed. For example: C:\Program Files (x86)\Prolaborate\Service Management\Prolaborate Service Management.exe

These actions can be carried out only when inside the Server where Prolaborate is installed.

You can do the following from this view:

  • View the current status of Services. If all are running, everything is well and good.
  • Start, stop, or restart a Service
  • Check the status of Processes associated with a service by clicking on Manage Process. You can end a process by clicking on End Task.
  • Click on Refresh to retrieve the current state of Services

The following section gives you the description of each of the services:

1. Prolaborate Service

This service is the heart of Prolaborate. This should be up and running all the time.

2. Prolaborate Mailer Service

Any emails out of Prolaborate are controlled by this service. If you are getting emails from Prolaborate, this is what you need to look into.

3. Prolaborate Lookup Service

Any changes in EA models are notified to you by this service.

4. Pro Cloud Server

Prolaborate connects to EA data sources through Pro Cloud Server. If the currently working repositories show status as PCS Connection Failed, then start or restart this service.

Check Prolaborate Configuration

Details of Web application, database, etc., which you had given during the installation of Prolaborate can be edited from this view.


Field Description
BaseDirectory This is the location of WebApplication directory
BaseURL This should be the IP or URL you use to login to Prolaborate
Logging Level

Define the required level of logs:

None – No Logs

Info – Just Prolaborate access logs

Error – All the error logs

Debug – This is a combination of Info and Error logs

Access Log Path This is where Info logs are stored
Error Log Path This is where the error logs are stored


Field Description
Type Type of Database server. You have two options right now
Host Database server name
Name Name of the Prolaborate database
UserId Login name
Password Login password

If you are changing the database, “Test Connection” to ensure the connectivity is fine.


There is only one setting in this tab that will be used by you:

Field Description
Logging Level

Define the required level of logs:

None – No logs

Error – Error logs

Debug – Error logs plus details on each and every API calls

Please do not change anything if you are not sure about what you are doing.
Any questions? Contact us