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Mailer Configuration

January 11, 2021

The Mailer lets you integrate Prolaborate with your Enterprise SMTP servers to send out email notifications.

Note: Features that require emails to be sent out such as Invite Collaborators and Sign up will work only if this setup is done. Also, email notifications are an integral part of Discussions and Reviews.

Configure Mailer

To go to mailer or SMTP configuration page, Click on Menu > Mailer Configuration.

In the Mailer configuration page, please provide

  • IP address or domain name of SMTP Server
  • Port number of the outgoing mail (SMTP) server
  • Encryption Type - Use SSL if you are not sure
  • Authentication Type - Use Base64 if you are not sure
  • User Id and Password of any user who has access to the SMTP server
  • And finally, the email address (From Address) from which you want to receive emails from Prolaborate. Note the domain should be same.

After you have entered all the details correctly, click on Test & Save. The details will be validated by Prolaborate by connecting to the SMTP server using the details entered; The changes will be saved only if the details are valid.

After the changes are successfully saved, Enable SMTP from the top right of the page.