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Mailer Configuration

January 24, 2019

Emails from Prolaborate are sent out through the SMTP server. In order to receive emails without any issues, SMTP should be configured properly.

Note: Features such as Invite Collaborators, EA Change Summary Notifications and Guest Sign up, which require emails to be sent out, will be disabled if this setup is not done.

This article will help you configure your SMTP settings.

Configure Mailer

To go to mailer or SMTP configuration page, Click on Menu > Mailer Configuration.

In the Mailer configuration page, please provide

  • IP address or domain name of SMTP Server
  • Port number of the outgoing mail (SMTP) server
  • Encryption Type - Use SSL if you are not sure
  • Authentication Type - Use Base64 if you are not sure
  • User Id and Password of any user who has access to the SMTP server
  • And finally, the email address (From Address) from which you want to receive emails from Prolaborate. Note the domain should be same.

After you have entered all the details correctly, click on Test & Save. The details will be validated by Prolaborate by connecting to the SMTP server using the details entered; The changes will be saved only if the details are valid.

After the changes are successfully saved, Enable SMTP from the top right of the page.

Guest Sign Up

Enable Guest Sign Up if you want to let your users register themselves in Prolaborate.

EA Notifications

Enable EA Notifications if you want your users to receive EA change summary notifications. This is Prolaborate level setting.

Note: This setting is present at an user level as well.

Invite Collaborators

Enable this setting to let your user invite other users to Collaborate on EA models.

Any questions? Contact us